FREE Shipping on orders over $49 does not apply to oversized items: Complete Bikes, Frames and Wheels.
Orders ship within 1-3 businesss days, however most orders placed before 3 PM PST will be shipped same day.
Some parts and bikes must be special-ordered into the shop, or in some cases, drop-shipped to you straight from the manufacturer. We will contact you immediately if your order contains an item which is special-order and requires a delay in shipping time.
When free shipping is chosen, we will use either USPS, UPS or FedEx to choose the most cost and time effective carrier. If you would like to make special shipping instructions, give us a call before placing your order to arrange that.
- We are able to ship most brands globally, but we must charge shipping for international orders.
We ship out orders as fast as we possibly can, and from the time you place your order to the time you receive a tracking number, we're hard at work getting your order together!
Do you ship internationally?
Yes we do! We have super cheap international shipping rates for international shipments. We recommend FedEx International Economy for quick shipping times and very affordable rates. Just punch in your shipping address at checkout and you will see your shipping options. Some brands, however, do not allow anyone to ship over international borders. If this is the case, there will be a note on the product page.
Do you ship complete bikes internationally?
Yes we do! However, the large size of the box and import duties are pretty expensive, so please contact us for a shipping quote if you're looking to purchase a complete bike from us and you live outside of the USA.
INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ANY AND ALL IMPORT DUTY FEES
We do use the proper tariff codes to make most components duty-free, but we can not guarantee any final duties and fees you are charged from your country's import process. There is nothing we can do about those, and they are completely up to your government's import laws. We will not change invoice pricing or send parts as a "gift" so that you do not experience import fees. This is against the law and something that we will absolutely not do, no matter the situation.
*We reserve the right to modify shipping expenses in special circumstances. We reserve the right to deny and refund an order if you are outside of our general shipping area for free shipping.